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Customer Service

Shipping & Delivery

Kent School Uniform do not ship part orders, we will make good any descrepencies or shortages in orders delivered to home or collected from school provided those descrepencies or shortages are reported by e mail to orders@kentschooluniform.com within 5 working days of delivery / collection.

 

 
Privacy & Security
 
Please email orders@kentschooluniform.com if you require assistance
 
Returns & Replacements

If you wish to return goods because they do not fit, or because you have simply changed your mind, you can do so within 14 days of recieving the goods.

All goods must be returned in an unused and unwashed condition with any original packaging and all labels intact so that they can be re-sold as new items.

Items that have been personalised cannot be exchanged or refunded.

If you wish to return goods because of a fault, then you should do so within 7 days of recieving the goods.

If a fault appears later than 7 days then we ask you to contact us by phone (01233 813666) or e mail (orders@kentschooluniform.com) to try and resolve the problem.

All returns should be made either to the school or directly to us and an e mail sent to orders@kentschooluniform.com with details of alternative sizes, refund required or brief description of any fault.

If returning directly to us we cannot be held responsible for goods failing to reach us and suggest you obtain proof of posting.

Refunds will be credited to your original payment method within 28 days.

Kent School Uniform reserve the right to refuse a refund or exchange if the item has been worn or damaged by incorrect laundering or by the wearer.

 
Ordering

Please email orders@kentschooluniform.com if you require assistance

 
Payment, Pricing & Promotions

Please email orders@kentschooluniform.com if you require assistance

 
Viewing Orders

Please email orders@kentschooluniform.com if you require assistance

 
Updating Account Information

Please email orders@kentschooluniform.com if you require assistance

 
orders@kentschooluniform.com